Faqs

Our helicopters seat up to 4 Samana passengers plus one pilot and one security representative. Due to payload restrictions, the number of passengers to be carried on board may be subject to change, especially during higher temperatures.

During weekends (Friday to Saturday) from 1500 hours to 1800 hours.

Yes. Reservations are required for all tours.

Delays may occur in case of extreme weather situations or aircraft malfunctions. We will endeavour to inform all passengers as soon as such a delay is expected.

Samana Helicopter Tours last approximately 30 minutes.

Yes, we have a designated parking zone available.

Professional cameras are not allowed on the flight or in the airport. Client could use mobile cameras only.

We will do our best to reschedule your tour for another suitable date and time. In case a mutually agreeable time cannot be determined, we can offer a refund.

Yes. It is always a good idea to check prior to your flight if the weather conditions are optimal.

Yes. All passengers are required to bring a valid photo ID.

How many people can fly in your helicopters?

What are your hours of operation?

Do I need a reservation?

Do you ever have delays or interruptions to scheduled flights?

How long are your tours?

Is parking available at the heliports?

Can we take photos? If so, where can we take them?

What happens if I buy a tour and my flight is cancelled due to weather?

Should I call to check my reservation status on the day of my flight if the weather looks bad?

Must I bring my photo identification with me?